airwellax
Legal

Cookie Policy

Effective date: 1 January 2026  ·  Last updated: 1 January 2026

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make sites work efficiently, to remember your preferences, and to provide analytical and marketing information to site owners. airwellax and its service providers use cookies and similar technologies (such as web beacons and local storage) on our website and developer portal.

2. Types of Cookies We Use

Required

Strictly Necessary

These cookies are essential for the website and developer portal to function. They enable core features such as authentication sessions, security tokens (CSRF protection), load balancing, and user-preference persistence. You cannot opt out of these cookies — they are always active.

  • → session_id — maintains your authenticated session
  • → csrf_token — prevents cross-site request forgery
  • → cookie_consent — stores your consent choices
Analytics

Performance & Analytics

These cookies collect aggregated, anonymised data about how visitors use our site — pages visited, time on page, error events, and traffic sources. This helps us improve the developer experience and identify broken flows. We use Google Analytics 4 for this purpose; data is anonymised at collection.

  • → _ga, _ga_* — Google Analytics client identifier
  • → _gid — session distinguisher (24 h expiry)
Marketing

Marketing & Targeting

These cookies track your browsing across sites to show you relevant ads and to measure the effectiveness of our campaigns (e.g. Google Ads, LinkedIn Campaign Manager). They are only set if you give explicit consent.

  • → _gcl_au — Google Ads conversion linker
  • → li_sugr, lidc — LinkedIn audience segmentation

3. Why We Use Cookies

  • ✓To authenticate developers and keep sessions secure across the API dashboard.
  • ✓To remember language, display, and integration preferences.
  • ✓To measure the performance of marketing campaigns and reduce acquisition costs.
  • ✓To detect fraud, bots, and abusive traffic patterns.
  • ✓To understand which documentation pages and API references are most useful.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. airwellax does not control these cookies. Please review the privacy and cookie policies of the relevant third parties:

ProviderPurpose
Google AnalyticsUsage analytics
Google AdsConversion tracking
LinkedInB2B retargeting
IntercomDeveloper support chat

5. Managing & Disabling Cookies

You can control and manage cookies in several ways:

  • →Cookie consent banner: When you first visit our site, you can accept or decline non-essential cookies. You can revisit your choices at any time via the "Cookie Preferences" link in the site footer.
  • →Browser settings: Most browsers let you block or delete cookies. Disabling all cookies may affect site functionality, including authentication and saved preferences. Refer to your browser's help documentation for instructions.
  • →Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on to prevent data collection across all sites using GA.
  • →Ad network opt-outs: Visit youronlinechoices.eu (EU) or optout.aboutads.info (US) to opt out of interest-based advertising from participating networks.

6. Your Consent

When you first visit the airwellax website, a cookie consent banner will appear. By clicking "Accept All", you consent to analytics and marketing cookies in addition to strictly necessary ones. By clicking "Necessary Only", only essential cookies will be set.

Consent is recorded per category (necessary / analytics / marketing) and stored in the cookie_consent cookie for 12 months, after which you will be asked again. You may withdraw or change consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent for analytics and marketing cookies does not affect your ability to use the airwellax platform.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a banner on the site. We encourage you to review this page periodically.

8. Contact Us

If you have questions about our use of cookies, or wish to exercise your rights under applicable data protection law, please contact our Privacy team:

Email: [email protected]

Subject line: Cookie Policy Enquiry

Address: airwellax Ltd, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Read our related legal documents:

Privacy PolicyTerms of ServiceContact Us
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